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To all Amazon.com shoppers...

URGH. Has anyone else seen the absolutely wretched new search default that's on the site? Now, instead of doing anything *useful*, like searching for a specific book by title, author, or ISBN number, it searches out submitted text *inside* various books for matches as well. While this may sound alright offhand, basically it makes trying to find any specific book or author completely useless, because searching for say one author's name lists not only the ten or twenty books that they've written, and a handful of others that also "ping" for some reason but which are easy enough to wade through - instead you now get literally thousands of entries because of the various words or names matching not only with the desired books and a few others that happened to share a few words in a title, but with thousands more that happened to have those words throughout multiple pages' worth of text.

While this may sound like something silly to worry about, I personally like to do a lot of my online shopping through Amazon. They're very easy to use, with a good interface and features (at least up until this point), have a pretty good selection over a wide variety of items, and have good prices to boot. Oh, and usually good, fast, reliable shipping. But if you can't even *find* anything that you search for...? Well, I really don't want to have to switch to someplace else that I may not be nearly as happy with. I'm a creature of habit, in many ways.

So I'm hoping really that other people will find this as hideous an idea as I do, and will let Amazon know. Maybe if enough customers send them intelligent feedback, they'll re-think this, and make it an option for searching rather than The Way To Do Things.

So if anyone else wants to send the feedback, the following URL *should* take you to the feedback page, or at least the best one I could find for the purpose... (URL is broken up on the page for ease of typing, and needs to be recombined...

http://www.amazon.com/exec/obidos/handle-generic-form/102-2182072-6330526?
action=next-page&target=stores/help/self-service-email-form.html&display=suggestions
&browse=900912&method=GET/102-2182072-6330526

Or click this link.

Comments

stormfeather
Oct. 25th, 2003 03:20 am (UTC)
Better late than never, right? ;)

*sigh* Maybe I and AG are in the minority then. *grumble* I still think that this would be a more useful feature as something other than the default search option though. Although at least the other search option at least means the site is still vaguely useable the way I use it. :/
(Deleted comment)
stormfeather
Oct. 29th, 2003 07:54 pm (UTC)
After having dealt with it for a few days (well, not that I've used amazon all *that* much in the time period) I'd still like it much better if this new "default" were in fact one of the Advanced Options, as it should be.

I'd also like it much more if the damned advanced search page was easier to get to from Amazon's main page. Rather than having to, y'know, perform a search, then jump through a few hoops to get to it.